All Categories ​>​ ​Frequently asked questions ​ > ​ ​After approval

I’ve completed the application process. What happens next?

As you complete the online application, our real-time home loan approval process begins by checking your credit history and assessing your eligibility for a loan. Once the online application process…

When will Qantas Points land in my account?

As a Qantas Money Home Loan customer, you’ll enjoy 100,000 Qantas Points - every year - for the life of the loan. In the first year: points are awarded on the settlement date of the loan and land in…

What is Stamp Duty?

Stamp duty (or transfer duty) is a state government tax levied on home buyers. The amount you’ll be required to pay varies depending on the state or territory you’re buying in. Generally though, it i…

How will Qantas Points be allocated for a joint application?

Qantas Points will be awarded to the primary applicant by default. If you want points allocated to the secondary applicant or split between applicants, give us a call on 1300 992 700, after your loan…

How does the settlement process work?

Once you’re approved, you will need to go through the settlement process. The steps are slightly different, depending on whether you’re purchasing or refinancing. Settlement process for purchasers. I…

How long does it take to receive my home loan funds?

Although our loan application process is simple and fast, it can take time for the funds to change hands. In the case of a home purchase, the money will be paid to the seller once you’ve signed the c…

Who can act as a witness when I sign the loan documents?

There are different rules for different Australian states about who can act as a witness, which will be outlined in your home loan documents. The witness may need to meet certain criteria, depending…

After settlement do we deal with Qantas Money or Bendigo and Adelaide Bank?

While the funds for our Qantas Money Home Loans come from Bendigo and Adelaide Bank, you will be a ‘Qantas Money’ customer. We are available to help with any questions you may have, and you'll have a…
Powered by HelpDocs (opens in a new tab)

Powered by HelpDocs (opens in a new tab)