Help and Support

Frequently asked questions

Qantas Money Home Loans

Why choose a Qantas Money Home Loan?Am I eligible for a Qantas Money Home Loan? How does the application process work?

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Qantas Premier Credit Cards

How do I activate my card?Why choose a Qantas Premier credit card?Will I continue to enjoy the features and benefits of my Qantas  Premier credit card, including points earn, when I use it for payment with Apple Pay?

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Qantas Travel Money

How do I apply for and activate Qantas Travel Money?Can I change or retrieve my Qantas Travel Money card PIN?Which currencies are available on Qantas Travel Money

Card Offers

Can I link an additional card to Card Offers?Can I use any credit card that I have added to my Qantas Money App for Card offers?How do I follow up on missing points from Card Offers?

Qantas Money App

Why use the Qantas Money app?Can I transfer money using the app?How do I view my Qantas Points balance?

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In Australia

1300 992 700

Overseas

+61 2 8222 2569

+61 2 8222 2569

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