Important update about the Qantas Money App
Qantas Travel Money is now Qantas Pay
To ensure you have the best experience managing your Qantas Pay account both at home and overseas, and have access to the latest features and benefits, upgrade to the Qantas Pay card and app today.
Upgrade to Qantas Pay today
Are you still using the Qantas Travel Money card attached to your Qantas Frequent Flyer card?
To ensure you are able to easily manage your account, plus enjoy a more rewarding experience, upgrade to a new Qantas Pay card today.
From 27 October, the Qantas Money App will be deactivated and replaced by the new Qantas Pay App.
To access the new app and to manage your account on the go, you need the new Qantas Pay card, as the Qantas Travel Money is not compatible.
To get started, simply:
- Download the new Qantas Pay App
- Log in using your Qantas Frequent Flyer membership number and PIN
- Upgrade to a new Qantas Pay card by following the simple prompts
- Add your card to your digital wallet and start adding and spending as normal
- Activate your new physical card once it arrives in the mail
- Update any direct debits with your new card details
🛈 When you update to the new Qantas Pay card, your current Qantas Travel Money card will be cancelled. Your funds and currencies will be instantly available to spend with Apple Pay or Google Pay while your physical card is delivered within 5 to 7 business days.
You currently use Qantas Travel Money and are travelling soon
If you’re currently away, or are travelling soon, you might prefer to wait until after your trip to upgrade, as your Qantas Travel Money card will be cancelled and your new Qantas Pay card will arrive within 5 to 7 business days.
You can continue using your current Qantas Travel Money card and manage your money from our website on your phone or desktop browser after 27 October.
Once you’re home, simply download the Qantas Pay app and follow the steps to get your new Qantas Pay card.
You have the Qantas Pay card
To ensure you have the best experience managing your Qantas Pay account at home and overseas, download the new Qantas Pay App today.
We will be switching off the Qantas Money App on 27 October 2025, so to continue managing your account, you will need to download the new Qantas Pay app.
We've designed the Qantas Pay App to give you a smoother and more rewarding experience:
- Easily add your card to Apple Pay or Google Pay
- Use Apple Pay or Google Pay to add money to your card
- View weekly, personalised Qantas Pay card offers
- Easily reset your card PIN
The Qantas Pay app
Easily manage your money wherever you are with the new Qantas Pay app and discover new and exciting ways to earn Qantas Points on your everyday spend.3
The app is exclusive to Qantas Pay members.
We’re here for you every step of the way
If your Qantas Travel Money card is lost or expired, you can simply upgrade to a new Qantas Pay card via the app, and your old card will be automatically cancelled.
If your Qantas Travel Money card is stolen, lock it immediately via the website and call us on 1300 992 700 (Australia) or +61 1300 825 302 (overseas, charges may apply). We will help get a new card and be able to support you if you are currently overseas.
If you need help upgrading your card or using the new Qantas Pay app, please contact our Qantas Money Support Team 24 hours a day, 7 days a week on 1300 992 700 (Australia) or +61 1300 825 302 (overseas).
With the new Qantas Pay app you can now:
- Easily add your card to Apple Pay or Google Pay
- Use Apple Pay or Google Pay to instantly add money to your card
- View weekly, personalised Qantas Pay card offers
- Enjoy an enhanced user experience
Yes. If you have direct debits or recurring payments linked to your QTM card, you’ll need to update them with your new Qantas Pay card details once activated.
Yes. When you upgrade, your balance and loaded currencies will automatically transfer to your new Qantas Pay card instantly.
We've created dedicated apps for each of your Qantas Money products, with new features and an improved experience.
For Qantas Pay customers, we’ve launched the new Qantas Pay app to provide a smoother, more rewarding experience with improved features, including Apple Pay and Google Pay, more ways to add money to your account instantly, and personalised card offers.