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Is entering my banking details safe?

Digital validation of your financial information in general, offers stronger security measures compared to manual methods. 

If you choose the digital validation process, your banking login details will be used for a single purpose: to fetch read-only copies of your transaction history, direct from your banking sites. We only have access to the same information you would supply us if you were submitting the documents manually (by finding, printing, scanning and emailing them) - this way is just a faster method. 

Please be assured that nobody sees your banking login details. Your data is secured by a world-leading encrypted technology partner, Envestnet Yodlee (Yodlee). We have chosen them because they are market leaders with over twenty years of experience in financial technology security. So, when your details have been entered and validated in the approval stage of your home loan application, they are encrypted, separated, and securely stored. Once your financial validation has been completed, your details are deleted. 

What if I don’t want to enter my bank details?

If you are more comfortable providing your financial documents manually, simply upload copies of your transaction statements and any other documents we may need to verify your financial position (check our manual validation checklist). Please note that this will mean a home loan expert will be required to review your documents, so the process may take a little longer to assess. 

If you would like more information about how we protect your information during the application process, please read our Security and Privacy Policy.

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