A new Qantas Premier Credit Card experience is launching on

8 September 2025

With a new mobile app and online experience for you to manage your credit cards

Card Art New - header Banner

Key changes

Icon - cards

Product name

Qantas Premier Credit Cards is changing its name to Qantas Money Credit Cards. Your card will continue to work in the same way, and you can make purchases and earn Qantas Points as normal. Any existing recurring payments you've set up with merchants will be processed as usual.

Icon Phone

New App

A new app, dedicated to managing your card. You'll need to download the new app on 8 September 2025, as our existing app will be retired. When you download the new app, you will continue to log in with your Qantas Frequent Flyer (QFF) Membership number, last name and PIN. We’ll send you all the details on how to get set up in the new app when it’s launched.

Icon laptop

New Website

A new website, including a new login option that will take you to Qantas Money Credit Cards Online.

Icon - form

Updated Terms and Conditions

We're amending our Terms and Conditions, effective 8 September 2025 to reflect the new app, online experience, and other important changes to your Qantas Premier Credit Card.

Qantas Points icon

Qantas Points Summary

Your Qantas Points balance will no longer appear on your credit card statement. You will be able to view your Qantas Points balance and access your Qantas rewards summary via the new Qantas Money Credit Cards App and Online.

Icon shield

Account security

When it comes time to receive your new Qantas Money Credit Card, it will no longer display your Qantas Frequent Flyer number, to increase your account security in the event your card is lost or stolen. You can easily find your Qantas Frequent Flyer number in the Qantas App.

What you need to do?

Check and update your contact details

  • In the app: Menu > Contact details
  • Or call: 1300 992 700 (or +61 2 8222 2569 if overseas)

Review the Variation Notice and new Terms and Conditions sent to your email or mailing address

Qantas money app banner small

Scheduled service downtime

Access to the Qantas Money App and Online will be temporarily unavailable between 7:30pm AEST Friday 5 September 2025 and 4:00am AEST Monday 8 September 2025 while we introduce the new platform.

Payment via Australia Post and ATM withdrawals will be unavailable during this time. We’ll notify you ahead of time with more information, and you can check here for the latest updates regarding service outages.

Temporary changes to services

Service

Dates unavailable

Add an Additional Cardholder

6 August 2025 - 8 September 2025

Request a Credit Limit Increase

6 August 2025 - 8 September 2025

New Cash or Statement Instalment Plans

(Any existing Instalment Plans you have set up previously will continue)

From 6 August 2025

If you close your account and have a credit owing to you, we are not able to process a refund during this period. Please call us on or after 8 September 2025, on 1300 992 700 (or +61 2 8222 2569 from outside Australia) so we can process and refund your credit balance to your nominated account.

28 August 2025 - 8 September 2025

To block a lost or stolen card, you'll need to call us on 1300 992 700 (or +61 2 8222 2569 from outside Australia) as you won't be able to do it online.

2 September 2025 - 8 September 2025

To request a credit limit decrease, you'll need to call us on 1300 992 700 (or +61 2 8222 2569 from outside Australia) as you won't be able to do it online.

4 September 2025 - 8 September 2025

Frequently asked questions

Yes, the following changes will be effective on 8 September 2025.

  • Dishonour Fee: We’ll remove the $15 dishonour fee.

  • Total Cash Limit: If you currently have a Total Cash Limit that is less than your Credit Limit, this will increase to be equal to your Credit Limit. This may increase your liability in the case of Unauthorised Transactions.

  • Interest free days on Retail Purchases: You'll be able to benefit from interest free days on Retail Purchases even if you have a Balance Transfer by paying the Interest Free Days Payment by the Payment Due Date. The 'Interest Free Days Payment' will be a new payment option shown on your statement if you have a Balance Transfer and/or Instalment Plan.

  • Annual Additional Cardholder Fee: The amount of this fee isn’t changing, but there are some changes as to when and how it will be charged after 8 September 2025.

  • New Additional Cardholders: If you are already using your account and add a new Additional Cardholder after the Transition date, the first Annual Additional Cardholder Fee will be charged on a pro-rata basis from the month the Additional Cardholder is added until the month before the anniversary of your account approval date. Subsequent Annual Additional Cardholder Fees will be charged per Additional Cardholder on the same day that your Annual Fee is charged. If your account hasn’t been used before the Additional Cardholder is added, the first fee will be charged in full on the last day of the statement period in which first use of the account occurs.

  • Existing Additional Cardholders: If you added an Additional Cardholder before the Transition Date, we’ll charge the Annual Additional Cardholder Fee for each Additional Cardholder on the same day that your Annual Fee is charged. If the Additional Cardholder hasn’t activated their card before the Annual Fee is charged, the Annual Additional Cardholder Fee will still be charged, whereas currently this fee will only be debited if the Additional Cardholder has activated their card. If you have an Additional Cardholder that hasn’t activated their card, you may want to consider whether they still require a card and if not, cancel it by calling us on 1300 992 700.

Please review the full Terms and Conditions and Variation Notice we sent to your registered email or postal address for more details. You can also find the Variation Notice and updated Terms and Conditions here.

Yes. If you use EasiPay to automatically pay your account on the due date, this will be transferred to the new system and become known as AutoPay after 8 September 2025.

  • If you currently pay the minimum repayment each month, after the Transition Date AutoPay will withdraw the Total Minimum Payment Due shown on your statement (which is the Minimum Payment Due plus any Overdue or Overlimit Amount). Unlike today, extra payments you make before the due date won’t reduce the amount withdrawn on the due date. For example, if your Total Minimum Payment Due is $100 and you pay $50 before the due date, AutoPay will still withdraw $100 on the due date. The only exception to this is if the extra payments you make cause the remaining Closing Balance owing on the due date to be less than Total Minimum Payment Due Amount. If this occurs, we’ll only withdraw the remaining Closing Balance.

  • If you currently pay the full amount of the Closing Balance each month, after the Transition Date AutoPay will withdraw the Closing Balance or the Interest Free Days Payment if you have an Instalment Plan or Balance Transfer. The Interest Free Days Payment will be a new amount that is only included on statements if you have an Instalment Plan or Balance Transfer. Unlike today, extra payments made before the due date may reduce the amount drawn under this payment option. If you don’t have an Instalment Plan or Balance Transfer, AutoPay withdraw the remaining Closing Balance owing on the due date. If you have an Instalment Plan or Balance Transfer, AutoPay will withdraw the lesser of the Interest Free Days Payment amount shown on your statement or the remaining Closing Balance owing on the due date.

No. We’re introducing a new dedicated app and online experience just for managing your credit card. This change will not impact the way you currently access other Qantas Money products.

No. How you earn your Qantas Points, your access to complimentary insurance, the Qantas Money Credit Card Concierge, exclusive Card Offers and the ability to add your card to a digital wallet will continue.

We’ll send you an email each month to let you know when your statement for the month is available to view in the new Qantas Money Credit Cards App or Online. Here, you can view 2 years’ worth of previous statements.

Yes, if you have given your credit card details to a merchant to make regular payments, such as subscription services or regular bills, these payments will continue.

Yes, you can log into the new experience using your existing login details.

No, your points balance will no longer appear on your statement after 8 September 2025. You can view your Qantas Points balance on the home screen of the new Qantas Money Credit Cards App, the Qantas App, or by logging in to qantasmoney.com or qantas.com.au.

You and any Additional Cardholders can continue to use your physical card, or the card stored in your digital wallet, to make purchases, and recurring payments you've set up with merchants will be processed as usual.

After 8 September 2025 you will see the same card number and expiry date on the Qantas Money Credit Cards App and Online, however the CVC (Card Verification Value) will be different to the CVC on your physical card and will change every 18 hours as an additional security feature.

We’re introducing ‘dynamic CVC’ in the new Qantas Money Credit Cards App and Online as an additional security feature. Dynamic CVC generates a new, temporary CVC in the Qantas Money Credit Cards App and Online every 18 hours and is different to the three-digit CVC printed on the back of your physical card. It changes regularly, making it more difficult for your card information to be misused.

It can be used for payments where you need to provide your card details to a merchant to pay for your subscription services or regular bills. You can also use the dynamic CVC when making online or over the phone purchases where you’re asked to enter or provide your card details to a merchant.

No, if you don’t want to use the dynamic CVC every time you make an online or over the phone purchase, that’s okay – you can still use the three-digit CVC printed on your physical card.

If you are currently sharing your data through Consumer Data Right / Open Banking, your active ongoing data sharing arrangements will be withdrawn on 7 September 2025. The Accredited Data Recipient(s) (i.e. who you are sharing your data with) will be notified.

From 8 September 2025, you will be able to create new data sharing arrangements after you have set up the new Qantas Money Credit Cards App or Online. You will also be able to see your historical data sharing arrangements in your new dashboard. This will include any consents withdrawn on 7 September 2025. Please note that the historical consent data may take up to 72 hours to become available.

We sent communications, including notice of our updated Terms and Conditions to your registered email or postal address. You can also view our updated Terms and Conditions, effective 8 September 2025 here.